Clear Answers Before You Reserve

Deep South Event Rentals

Party Rental Frequently Asked Questions

Find direct answers about reservations, deposits, delivery, setup, weather, surfaces, electricity, water, tents, tables, chairs, inflatables and event safety in Houma and surrounding South Louisiana communities.

What Should I Know Before Renting Party Equipment?

Choose equipment that fits the event space, confirm the delivery address and surface, provide the required power or water, review the weather policy, and complete the agreement and payment steps. Deep South Event Rentals handles professional setup for inflatables and tents.

Clean Equipment

Cleaned and sanitized after every rental

Safety-Focused

Professional setup based on site conditions

Local Delivery

Serving Houma and nearby communities

Clear Communication

Call or text when you need assistance

Reservations

Booking and Payment Questions

These answers explain how to request a quote and complete a reservation.

How do I reserve party equipment?

Choose a rental category, select the equipment, review the rental details and add the items to your cart. Enter the event address and customer information, request the quote, review it, sign the rental agreement, and pay the $20 deposit or full balance to reserve the date.

How much is the reservation deposit?

The reservation deposit is $20. Customers may also pay the full balance during the reservation process.

When is the final payment due?

Final payment is due before the equipment is set up or dropped off.

Is submitting a quote request the same as reserving the date?

No. A quote request allows you to review the rental details and total. The reservation is completed after the required booking steps, rental agreement and payment have been completed.

Can I submit a rental request outside normal business hours?

Yes. Quote and booking requests may be submitted online 24 hours a day.

How far in advance should I reserve?

Reserve after you know the event date, delivery address and equipment needs. Availability varies by date, so completing the reservation early provides more options.

Getting the Equipment

Delivery, Setup and Pickup Questions

Delivery details depend on the address, selected equipment and accessibility of the property or venue.

Do you deliver party rentals?

Yes. Deep South Event Rentals delivers throughout Houma and surrounding South Louisiana communities. Delivery availability and charges depend on the exact event address and reservation.

Is inflatable delivery included?

Yes. Inflatable delivery and professional setup are included according to the rental terms.

Is tent setup included?

Yes. Deep South Event Rentals handles tent setup and takedown. Customers may not pick up or install rental tents themselves.

When is venue delivery free?

Free venue delivery may be available within 15 miles of the warehouse. The exact address and reservation details must be reviewed to confirm whether a delivery charge applies.

Do you deliver more than an hour away?

Customers planning an event more than approximately one hour from the company should contact Deep South Event Rentals directly before reserving.

Can I pick up rental equipment myself?

Customer pickup may be available for items other than tents and inflatables. Contact the company to confirm whether pickup is available for the selected equipment.

Preparing the Property

Space, Surface and Setup Questions

The usable setup area must include the equipment footprint, anchoring area, access and any required blower space.

How much space do I need for an inflatable?

Check the listed setup dimensions for the specific inflatable. The usable area must be large enough for the equipment, professional anchoring, blower placement and safe access around the unit.

What surfaces can rental equipment be set up on?

Stable surfaces such as grass, concrete and asphalt may be approved. The setup method depends on the equipment, surface and site conditions.

Can you set up on concrete?

A concrete setup may be possible, but the company must be notified in advance so the surface and correct anchoring plan can be reviewed.

Can equipment be set up on rocks or sand?

No. Rocks and sand are prohibited setup surfaces.

What should I check before the delivery crew arrives?

Confirm that gates, driveways and access routes are open. Remove vehicles, toys, pet waste and other obstacles from the setup area. Identify the surface type and make sure the required power and water connections can be reached.

Rain, Wind and Cancellations

Weather and Cancellation Questions

Contact Deep South Event Rentals as early as possible when poor weather may affect the event.

What happens if rain is expected?

Contact Deep South Event Rentals as early as possible. Weather decisions, cancellation and any refund are handled according to the current rental agreement and public cancellation policy.

What is the cancellation policy?

A refund is available when the customer notifies the company at least 24 hours before the rental. No refund is available after the equipment has been set up, dropped off or picked up.

Will I receive a refund after the equipment has been set up?

No. Refunds are not available after equipment has been set up, dropped off or picked up.

What is the wind limit for inflatables?

Inflatables must not be set up or operated in winds of 15 mph or more.

Should an inflatable continue operating during unsafe weather?

No. Stop use when unsafe weather develops and follow the company’s operating and safety instructions.

Safety and Reliability

What Professional Setup Includes

Inflatable and tent rentals require more than dropping off equipment. The setup team reviews the placement, prepares the equipment and uses an anchoring approach appropriate for the approved surface and site conditions.

  • Cleaned and sanitized rental equipment
  • Professional delivery and installation
  • Setup based on the selected equipment and location
  • Clear operating and supervision expectations
  • Takedown handled according to the reservation terms

Cleaned and sanitized after every rental and professionally installed using ASTM F2374 safety standards.

Professionally installed pop-up tent rental from Deep South Event Rentals

Customer Reviews

What Customers Say About Deep South Event Rentals

Read feedback about our equipment, communication, delivery and professional setup.

Inflatable Operation

Bounce House and Water Slide Questions

These answers apply generally. Product-specific rider rules and dimensions should be confirmed on the individual rental listing.

Is adult supervision required for inflatables?

Yes. Responsible adult supervision is required whenever an inflatable or game is in use.

Can customers move an inflatable after setup?

No. Customers may never move an inflatable after the Deep South Event Rentals team has installed it.

Can adults use the bounce houses or water slides?

Rider eligibility depends on the specific inflatable, manufacturer limits and operating rules. Review the product listing or contact Deep South Event Rentals before assuming a unit is appropriate for adults.

Are wet and dry inflatables available?

Yes. The current inventory includes wet water slides, wet inflatable combos and a dry bounce house. Review the individual rental listing to confirm how the selected unit may be operated.

Is the equipment cleaned between rentals?

Yes. Rental equipment is cleaned and sanitized after every rental.

What happens if rental equipment is damaged?

Damage beyond normal wear and tear may be charged up to the full replacement cost of the damaged equipment.

Utility Requirements

Electricity, Generators and Water Questions

Confirm utility access before selecting the final setup location.

Do inflatables need electricity?

Yes. The blower must remain connected to an appropriate electrical source while the inflatable is in use.

How close must the electrical outlet be?

The setup generally must be within 50 feet of an appropriate electrical source unless an approved generator is used.

Can I provide my own extension cord?

Deep South Event Rentals provides its own extension cord to ensure the cord is the correct size and in suitable condition.

Are generators allowed?

Yes. Generators are allowed and may also be available to rent. Confirm the equipment and power requirements before the event.

Do water slides require a water source?

Yes. The customer must provide a working water source that can reach the approved setup location.

How much water hose is provided?

Deep South Event Rentals provides 50 feet of water hose. The customer must supply any additional hose needed to reach the setup area.

Event Seating and Shade

Tent, Table and Chair Questions

The current inventory includes two pop-up tent sizes, rectangular tables, round tables and white folding chairs.

What tent sizes are available?

The current inventory lists a 10-by-10 pop-up tent and a 10-by-20 pop-up tent.

How much setup space does the 10-by-10 tent need?

The current inventory lists a 15-by-15-foot setup area for the 10-by-10 pop-up tent.

How much setup space does the 10-by-20 tent need?

The current inventory lists a 15-by-25-foot setup area for the 10-by-20 pop-up tent.

How many guests fit at a six-foot table?

A six-foot folding table seats approximately six guests.

How many guests fit at an eight-foot table?

An eight-foot folding table seats approximately eight guests.

How many guests fit at a 60-inch round table?

A 60-inch round folding table seats approximately eight guests.

What type of chairs are available?

The current inventory lists white plastic folding chairs.

Can I reserve tents, tables and chairs together?

Yes. Tents, tables and chairs can be selected together, subject to availability for the event date.

Additional Equipment

Games, Concessions and Accessories

Additional rental equipment can help complete the event without requiring several separate vendors.

What yard games are available?

The current inventory lists cornhole and Yardzee. Final availability must be confirmed for the event date.

What concession machines are available?

The current inventory lists a popcorn machine, cotton candy machine and snowball machine.

Can I add a cooler or garbage can?

The current inventory includes a 150-quart ice chest and a garbage can as event accessories, subject to availability.

Are party packages available?

Yes. The current inventory includes package options built around selected water slides, inflatable combos and the Tropical Bounce House.

Can I add tables and chairs to an inflatable rental?

Yes. Tables, chairs, tents, games, concessions and other event equipment may be added, subject to availability.

More Helpful Resources

Explore Rentals and Local Information

Use this FAQ hub for general policies and planning. Continue to the appropriate category or city page for detailed rental options.

Couldn’t find your answer?

Some questions depend on the exact rental, delivery address, surface or venue rules. Call or text Deep South Event Rentals at (985) 228-4310 before reserving when a property or setup condition is unusual.

Ready to Plan Your Event?

Browse the Available Party Rentals

Choose your rentals online, review the quote and delivery information, then complete the agreement and payment steps to reserve your date.